Bridgewater Community Healthcare NHS Foundation Trust’s 0-19 Service (Health Visiting and School Nursing) is introducing a new way for young people, parents and carers to get confidential information, advice and support via an award-winning text messaging service.
Oldham 0 – 5 Parents Service: 07480 635990
Oldham 5 – 11 Parents Service: 07507 330499
Oldham 11 – 19 Young People’s Service: 07480 635992
ChatHealth is an anonymous messaging service that provides a safe and easy way for service users to send a message to a healthcare professional and get confidential help and advice. The aim of implementing ChatHealth into Bridgewater is to further improve service user access to health and well-being support particularly considering COVID19 pandemic. ChatHealth is a safe and secure messaging tool for receiving and responding to text messages from mobile phones. Incoming messages are delivered to a centrally managed inbox in a secure web-based application, where staff can respond to service users. It’s a well-evidenced model that is being widely implemented across many NHS services.